Role Play
COURTSSINGAPORELND
Be a Mirror. Remember that you are always seen and you are the reflection
What is Role Play? Each of them plays both role as a customer or sales person, Through a simulated experience, when something actually happens, It is one of the training methods to be able to respond appropriately.
Effect of Role Play ・ Knowledge of product ・ Learn attitude of how to do Customer service, how to communicate with customers etc. ・ Role play can do in a close situation to the actual customer service. ・ By doing a lot, new joiners will be able to respond appropriately.